Australia's largest animal shelter, Lost Dogs Home has been a cornerstone of animal welfare in Melbourne since 1913. Despite its deep roots and impact in the community, it needed a digital presence that matched the scale and significance of its work.
The existing website no longer reflected the brand as a trusted, iconic Melbourne shelter, nor did it meet the needs of mobile users or staff managing content. The team wanted a refreshed platform to tell their story, increase adoption visibility and improve user experience across every touchpoint.








