EducationWebsite DevelopmentWeb DesignUX/UI DesignSEO & AIO

Interskills by WISE Employment

A website rebuild that simplified the webforms process for job seekers and the team behind them, and gave a training provider a digital presence matching its record.

ClientWISE Employment

SectorEducation

EngagementStrategic Delivery

CapabilitiesWebsite Development · Web Design · UX/UI Design · SEO & AIO

The Challenge

Thirty years of experience, but a website from 2013

Interskills Training is the South Australian training arm of WISE Employment, an accredited provider of disability employment services, recruitment, workplace rehabilitation and training that moves thousands of job seekers into work each year, drawing on thirty years in the sector.

The website had last been updated in 2013. It no longer reflected the newer brand, it wasn't mobile-friendly, and it was hard to navigate. For an organisation whose audience includes job seekers with disability, a difficult website is not a cosmetic problem, so the work had to fix how the site is used, not how it looks.

A website last updated in 2013 that no longer matched the brand.

Not mobile-friendly, and difficult to navigate for the people who needed it.

The webforms process was slow for job seekers and staff alike.

What We Did

Fix the forms, fix the site

We designed a website that is easy to navigate and simplified the webforms process, which is where most of the friction sat. It saves time for job seekers filling them in and for the Interskills team processing them, so the fix landed on both sides of the same task.

We optimised the site for search using in-depth keyword research, so an organisation with thirty years of sector experience is discoverable by the people looking for exactly what it does. Visibility and usability were treated as the same problem rather than two separate projects.

Digital Products & Platforms